Hey, do you want to send me an email? You can do that! Drop me a line at teddi at craftevangelist dot ca!
If you are having a problem with a pattern you purchased from Etsy, try reading this article about how to download a digital item. If you need more help, please follow the link to that pattern and contact the designer via Etsy for help. I do not sell most of the patterns I feature here, so I am unable to refund you or re-send any pattern resources; it is the designer/shop owner who must do that.